Successful dentists know there’s much more to a dental practice than just being a doctor.
Yes, that’s part of it. But visiting a dentist is about a broader experience, one that begins the moment your patient steps into your clinic.
How are they welcomed? How caring is the staff? Are you organized and consistent with your systems? What do you want your patient to experience and how do they feel when they leave?
Herein lies the difference between a truly thriving practice built on repeat visits and strongly endorsed word-of-mouth referrals, and the practices that are just getting by.