2 DAY COURSE – “ENGAGING DENTAL LEADER” – RICHMOND, BC
Engage and inspire your team to create an exceptional patient and team experience. This hands‑on program helps you communicate with impact, navigate conflict, strengthen culture, and drive results in your practice. Eligible for 14 CE Credits through the College of Dental Surgeons.
Quick Facts
- Dates: February 6–7, 2026 (Friday–Saturday)
- Time: 8:30 am – 4:30 pm PT (each day)
- Location: Patterson Dental Canada Inc. – Vancouver Offices
110–6651 Fraserwood Place, Richmond, BC V6W 1J3 - Credits: Eligible for 14 CE credits through the College of Dental Surgeons
Register Now Early‑bird pricing available until January 7, 2026
Overview
Engage and inspire your team to elevate patient and team experiences. Learn practical leadership tools you can apply immediately: clearer communication, effective conflict navigation, coaching skills, and a values‑driven culture that supports patient‑centred care.
Who should attend
- Practice leaders and owners
- Dentists and associate dentists
- Clinic managers or managers‑in‑training
You will learn how to
- Engage & inspire your team to create an even better patient/team experience.
- Handle conflict & handle sensitive topics more effectively.
- Provide highly impactful feedback to patients & staff.
- Build a positive team who focus on patient-centered care, long term.
- Increase engagement and loyalty with patients and team members.
- Reduce employee turnover & increase staff retention.
- By mastering conflict resolution, broadening your perspectives, and improving your communication skills through practical exercises, you will evolve into a more effective leader in your field.
Course Outline
2‑Day Agenda
Day 1
Morning: Generational differences; Leader vs Boss; Coaching & engaging your team; The power of “Why”; Engaging with vision.
Afternoon: Practice & team goal setting; Listening with intention; Develop your Practice Vision, Core Values & Standards of Conduct.
Day 2
Morning: Asking vs telling; Feedback model (Ask permission, Say why, Share facts, Review consequences, Next steps).
Afternoon: Positive feedback in reviews; Navigating staff concerns; Power of influence; Process for influencing others; Planning for strategic influence.
What’s included
- Workbook and program materials
- One post‑workshop online group accountability session
- Continental breakfast, lunch, and refreshments
- Eligible for 14 CE credits
**If you require overnight accommodation while attending the workshop, please contact Tawna at tawna.mckay@envisiongroup.ca for discounted group rate information.
About the instructors
Pat Lipovski
Pat Lipovski is a highly experienced Practice Leadership Coach and Business Strategist with a focus in dental leadership. With over 25 years of experience, he is the owner, founder and CEO of Envision Group International, where he empowers dental practice leaders to enhance their leadership skills, optimize team performance, and drive meaningful change.
Known for his innovative approach to practice leadership and team development, Pat combines executive coaching with strategic insights to help dental teams achieve their full potential. He has worked with both small and large practices, offering customized coaching programs that address specific leadership challenges in the dental industry.
Pat’s dynamic facilitation style and focus on fostering continuous improvement have made him a sought-after mentor, advisor, and speaker in the dental community. His work has not only transformed individual leaders but has also positively impacted the teams and organizations they lead.
Paddy Briggs
Paddy Briggs is a Practice Management Coach, Consultant & Trainer who has specialized in working with dentists and their teams for over 30 years.
She combines her business acumen with her knowledge of systems and protocols and her customer service philosophy to create and refine practical, effective strategies that assist dentists in growing their business and delivering the highest level of patient care. Her approach has always been one of collaboration and thoughtful coaching and training.
BC Employer Training Grant
A BC Employer Training Grant may cover a portion of the fees for an eligible employee to attend. For details on qualifying, contact Paddy Briggs at (604) 454‑4000.
Questions?
Envision Group Ltd.
Email: info@envisiongroup.ca
Phone: 1‑403‑539‑0823
Course Dates & Fees
Dates
- Dates: February 6–7, 2026 (Friday–Saturday)
- Time: 8:30 am – 4:30 pm PT (each day)
Registration & Pricing
- Standard: $2,100 CAD (+ taxes & ticketing fees) per Dentist or Clinic Manager
- Early‑Bird (until January 7, 2026):
- $1,800 CAD per Dentist or Clinic Manager
Seats are limited. Prices shown in Canadian dollars. Taxes and ticketing fees apply.
Cancellation Policy:
Cancellations received in writing up to two weeks before workshop date will be issued a full refund less an administration fee.
Cancellations received in writing less than two weeks prior to the workshop date will receive a credit voucher to be applied to another Envision Group workshop within one calendar year.
Non-attendance (“no-show”) counts as cancellation on the day and will not receive a registration fee refund.
Envision Group reserves the right to cancel workshop due to insufficient registration. Delegate substitution is permitted for both registration and credit vouchers.