2 DAY COURSE – “ENGAGING DENTAL LEADER” – PARKSVILLE, BC
Dates: January 30–31, 2026 (Friday–Saturday)
2 Day Course – “ENGAGING DENTAL LEADER” Time: 8:30 am – 4:30 pm each day
This 2-day interactive program equips dentists, lead staff, and office managers with the tools, skills, and confidence to lead effectively in today’s evolving dental landscape. Moving beyond traditional command-and-control approaches, participants will learn modern leadership strategies that focus on support, guidance, and team empowerment.
The course covers:
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Leadership development tailored to dental practices
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Human resources best practices
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Team growth and engagement strategies
By the end of the program, attendees will be prepared to guide their teams, foster a positive workplace culture, and implement sustainable strategies for long-term practice success.
2 DAY COURSE – “ENGAGING DENTAL LEADER” – RICHMOND, BC
Dates: February 6–7, 2026 (Friday–Saturday)
2-Day Course: “Engaging Dental Leader”
Time: 8:30 am – 4:30 pm PT (each day)
This 2-day interactive training equips dentists, practice leaders, and office managers with practical tools, proven strategies, and the confidence to lead effectively in today’s evolving dental landscape. Participants will move beyond traditional command-and-control approaches and learn modern leadership skills that focus on communication, accountability, and team empowerment.
Key learning outcomes include how to:
- Engage and inspire your team to create an even better patient/team experience
- Handle conflict and sensitive topics more effectively
- Provide highly impactful feedback to patients and staff
- Build a positive team focused on patient-centered care long-term
- Increase engagement and loyalty with both patients and team members
- Reduce employee turnover and increase staff retention
Through practical exercises focused on communication, conflict resolution, and perspective-building, you’ll leave with actionable strategies you can implement right away to strengthen your culture and deliver results.
Credits: Eligible for 14 CE credits through the College of Dental Surgeons
2 DAY COURSE – “LEADERSHIP IN TODAY’S WORLD of DENTISTRY”
Dates: TBD
2 Day Course – “LEADERSHIP IN TODAY’S WORLD of DENTISTRY” Time: 9:00 am – 4:00 pm each day
Leadership looks very different today. According to the Harvard Business Review and numerous studies, in this new reality, companies are moving away from traditional command-and-control practices toward something very different; a model in which managers/leaders give support and guidance rather than instructions. This calls for a change in the way we lead and develop our business and our team. This 2-day comprehensive course is designed to provide dentists, leads/office managers the tools, skills and confidence needed to develop their leadership skills.
The course encompasses leadership training, human resources & team development. Upon completion of this course, the participant will have confidence in their abilities to guide and grow the dental team and to implement sustainable strategies for continued success in the practice.
Foundations of Dental Office Training Program
Dates: TBD
5- Day Webinar – Virtual Online Training Time: 9:00 am – 4:00 pm each day
Dentistry is facing a challenge when it comes to hiring experienced CDA’s & FDA’s staff. This five-day program is designed for people who either work in the dental profession or who are new to the professional and would like to establish a career as an Office Assistant /Floater or as a Jr office administrative assistant in the dental office. The overall objective of this course is to provide individuals with foundational skills, including a comprehensive clinical component as well as front desk administrative and patient care expertise.
Shifting Your Dental Team into the New Normal
Your team plays such an integral role in your opening. Are you preparing them? Are they included in the process?
Kathy Hornby and I presented a webinar – Shifting your Dental Team into the New Normal on Friday May 8th.
We talked about where you should start, how to address any fears that you and your staff may have, the power of communication, how to educate and train your staff, how to update protocols, and more.
Events
Paddy hosts a variety of Workshop based events every year, such as:
Retreat for Women in Dentistry (this workshop was designed for dentists and their office managers).
Entry level and advanced training for front desk assistants in the dental office
Be Your “Best” You; You Can Do Anything! Workshop (based on Jack Canfield’s, Success Principles)
Personality Differences in the Workplace
Leadership training
Contact Paddy to learn more about upcoming workshops.
In House Training
Do you require leadership training for you and your team? Paddy can customize a workshop specific to your needs. Some popular areas of focus are:
Team development
The art of communication
Personality Profiling
Problem solving and conflict resolution
Jack Canfield Success Principles
These workshops are interactive in design with some lecture, participation and hands on activities. The participant will leave with principles that they can apply immediately into their life, career or business.
Contact Paddy to create a tailored made program for your team.