Foundations of Dental Office Training Program

Dates: June 2nd & 3rd, 2023

2 Day Course – Time: 9:00 am – 4:00 pm each day

Location: Patterson Dental, #110, 6651 Fraserwood Pl, Richmond, BC

Leadership looks very different today.  According to the Harvard Business Review and numerous studies, in this new reality, companies are moving away from traditional command-and-control practices toward something very different; a model in which managers/leaders give support and guidance rather than instructions.   This calls for a change in the way we lead and develop our business and our team.  This 2-day comprehensive course is designed to provide dentists, leads/office managers the tools, skills and confidence needed to develop their leadership skills.

The course encompasses leadership training, human resources & team development. Upon completion of this course, the participant will have confidence in their abilities to guide and grow the dental team and to implement sustainable strategies for continued success in the practice.

Course Outline

Day 1 Leadership;  LEADERSHIP SKILLS & STRATEGIES IN LEADING & BUILDING YOUR TEAM: You can be a leader; leadership is developed, leadership is a behaviour, not a role, learn the difference between leadership vs management, the 5 leadership styles, Emotional Intelligence & leadership, lead with Vision, find your WHY, the importance of being a coach, identify your core values and how they relate to your leadership style, take 100% responsibility for your role in the business, lead with integrity, lead with a people focus, keep your agreements & promises, develop a practice culture based on trust, purpose, and passion, build relationships & trust; engage your team, the art of communication, inclusive communication

Day 2- HUMAN RESOURCES & MANAGING STAFF:  Retaining staff, how to develop your practice Vision, Core Values & Standards of Conduct with the entire team, the cost of losing staff, hire right – the change in hiring in today’s workplace; working interviews; effective orientation, Employment Standards Act, staff contracts, the importance of an employee handbook, presenting effective, productive performance evaluations; handling conflict and office politics; organizing staff files and personal information, managing and implementing effective change; motivating and appreciating your team; ways to convey appreciation and value to your team, continually develop your leadership qualities and your team’s – coach them to be their very best!

Course Dates & Fees

$1398.00 + $69.90 GST – Total: $1467.90

COST:  $1,698.00 + $84.90 GST – Total: $1782.90


Dates: June 2nd & 3rd, 2023

2 Day Course   Time: 9:00 am – 4:00 pm each day

Location: Patterson Dental, #110, 6651 Fraserwood Pl, Richmond, BC

Cancellation Policy: In writing 3 weeks prior to the course start date, tuition less $200.00 administration fee will be refunded.  Less than 3 weeks, there will be no refund.
For more information or to register please contact Paddy Briggs at Tel: 604.454.4000  email –  paddybriggsdental@gmail.com

Registration Form

  • Payment Information

  • Register before May 15th to get our Early Bird pricing. $1457.90 after May 15th.
  • Price: $ 1,198.00 CAD
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